Roadside Assistance Function - MPT DriveHub


Aug. 07 2024
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Need emergency roadside assistance?

Call our hotline at 1-35000

 

Roadside Assistance

Despite our best efforts to ensure our cars are in good condition before traveling, emergencies can still arise. The good thing is that roadside assistance services are readily available to assist travelers in such situations. With the MPT DriveHub app, you can access 24/7 roadside assistance at your fingertips.

The Roadside Assistance feature provides immediate help to motorists facing unexpected vehicle issues while on the road. Motorists have guaranteed access to roadside assistance, whether it's an engine breakdown, a flat tire, or a dead battery.

What Our Roadside Assistance Guarantees

Our roadside assistance services offer immediate support during emergencies, ensuring safe and hassle-free travels.

  • Convenience – We provide on-the-spot services like jump-starting batteries, changing flat tires, or delivering fuel, ensuring you reach your destination safely and on time.
  • 24/7 Availability – Our roadside assistance service operates round-the-clock, guaranteeing drivers can access help whenever needed.
  • Peace of Mind – Drivers find peace of mind knowing that help is available in emergencies, especially when navigating unfamiliar areas or facing adverse weather conditions.

 

Download the MPT DriveHub App!

Don't let car troubles slow you down—get help fast, anytime, anywhere. Download our app today for instant access to reliable roadside assistance. Our dedicated team is on standby 24/7 to assist you. Stay prepared and drive with confidence. Download the MPT DriveHub app now!


 

Our Roadside Assistance Services

The Roadside Assistance feature is designed to provide timely assistance and support to motorists in need. Here's what we offer:

  • Towing (Only available for NLEX-SCTEX): If your vehicle breaks down or becomes inoperable along NLEX or SCTEX, our towing service can transport it to a designated location for repairs.
  • Battery Jump Start—When your vehicle's battery dies unexpectedly, our team can quickly and safely jump-start it, getting you back on the road quickly.
  • Flat-Tire Change – Dealing with a flat tire? Our team is equipped to change your tire efficiently, allowing you to continue your journey without delay.

For further inquiries or assistance, please don't hesitate to call our Customer Care hotline at 1-35000. Our team is available 24/7 to address any questions or concerns and ensure you receive the assistance you need promptly and efficiently.

The Roads and Expressways We Serve

Whether you're on your way to work or vacation, our dedicated team is here to ensure you're never stranded. Our services are available at:

  • North Luzon Expressway (NLEX)
  • NLEX Connector
  • Subic-Clark-Tarlac Expressway (SCTEX)
  • Manila-Cavite Toll Expressway (CAVITEX)
  • Cavite-Laguna Expressway (CALAX)
  • Circumferential Road 5 (C5)
  • Cebu-Cordova Link Expressway (CCLEX)

 

Got Other Concerns?

Submit a Ticket on Your MPT DriveHub App

Your safety and convenience are our top priorities. If you have any concerns, our team is ready to assist you. Just follow these easy steps to submit a ticket:

  1. Open your MPT DriveHub app
  2. Tap the Help icon
  3. Choose your concern type:
  • Inquiry
  • Complaint
  • Suggestion
  • Request
  1. Select the expressway you’re in.
  2. Enter the subject and description of your concerns or inquiries.

Call our 24/7 Customer Care hotline at 1-35000 for immediate concerns and emergency roadside assistance.